Privacy Policy
At pleniqosaria, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our financial planning services and visit our website.
Information We Collect
We collect information you provide directly and some information automatically when you use our services:
- Contact details (name, email, phone, address) when you subscribe or inquire
- Financial information you share during consultations for planning purposes
- Communication records from our sessions and email exchanges
- Website usage data including pages visited and time spent on our site
How We Use Your Information
We use your personal information for these specific purposes:
- Providing personalized financial planning consultations and guidance
- Communicating with you about our services and your planning progress
- Improving our website and services based on user feedback and behavior
- Complying with Australian financial services regulations and legal requirements
Legal Basis for Processing
Under Australian Privacy Principles and international privacy laws, we process your information based on:
Primary Legal Basis:: We process your data on the basis of consent and legitimate business interests.
Consent for marketing communications and legitimate interest for service delivery and legal compliance.
How We Share Information
We share your personal information only in these limited circumstances:
- With professional service providers who assist in delivering our services (bound by confidentiality)
- When required by Australian law or regulatory authorities like ASIC or AFCA
- With your explicit consent for specific purposes you've approved
Data Security Measures
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. All team members are bound by professional confidentiality requirements under Australian financial services regulations.
Your Privacy Rights
Under Australian Privacy Principles, you have these important rights:
- Access your personal information we hold and request copies
- Correct inaccurate or outdated information in our records
- Request deletion of your information when legally permissible
- Object to processing for marketing purposes at any time
- Lodge complaints with the Office of the Australian Information Commissioner
Cookies and Website Data
Our website uses cookies to improve functionality and understand user behavior. You can control cookie settings through your browser preferences.
View Cookie Policy Cookie Policy
Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Financial records are typically retained for 7 years in accordance with Australian regulatory requirements.
Children's Privacy
Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age without parental consent.
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Privacy Policy Updates
We may update this policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes via email or website notice.
Contact Us About Privacy
For privacy-related questions, requests, or concerns, please contact us:
Company Name:: pleniqosaria
Business Address:: 142 Collins Street, Melbourne VIC
Email:: contact@pleniqosaria.com
Phone:: +61 688-956-124
Last Updated: September 14, 2025